The question in this grievance is whether or not management violated the 1981 National Agreement by requiring PTF Markup clerks to serve in relief of telephone operators. According to the file, a Markup Clerk-Automated, Level 4, may on occasion be used to relieve the customer service Telephone Operator, level 4. This usually occurs due to vacations or unscheduled absences. The union feels that this creates undue hardship and unnecessary overtime in the markup unit. Additionally, they contend that Markup clerks may not receive proper evaluation during their probationary period if they are constantly being used elsewhere. Management states that the PTF Markup clerks that have been used as telephone operators are exceptional employees and have performed in an excellent manner in the CFS unit. They state that if any PTF Markup clerk was having problems during the probationary period, the employee would not be used unless it was an emergency. The record reveals that PTF Markup clerks receive most of their scheduled days off and overtime is not excessive.
Document Type: USPS Position Letter
APWU National Grievance Number: H1C3DC4603
Craft: Clerk